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#167 - Field Service Supervisor / Manager

Location: WA
Job Type: Management , Service
Posted on: 1 Jun 2022

Field Service Supervisor / Manager

About Us:

Clark Equipment Sales Pty Ltd is a national distributor of Major Construction and Materials Handling Equipment. We have over 17 branches across Aus and NZ. Our range includes Bobcat Skid Steer Loaders and Excavators, Doosan Excavators and Loaders. Clark Equipment is proudly the only Australian Manufacturer of Heavy Material Handling Equipment.

With a passion for excellent customer service and employee welfare, we are looking for people to embark with us on a journey of growth and satisfaction. We are large enough to provide excellent job security, while small enough to care for you like family.

The Opportunity:

Due to recent restructuring, an opportunity has opened for an experienced Field Service Manager / Supervisor to join our team.

The successful candidate will become an integral part of our management team and play a pivotal role in developing and managing a team of field service technicians. You will be given all the tools, support and freedom to develop and lead a team of motivated field service technicians. We aspire to provide our customers with class leading product support and add value to their business. This is a job for you if you are ready to take on this challenge. 

The position is based out of our branch in Kenwick, WA.

Duties and Responsibilities:

  • You will have the full responsibility of developing, leading and managing our field service team. 
  • Conduct training and provide technical support. 
  • Job inspections/quoting and supervision. 
  • Conduct post job analysis. 
  • Develop productivity KPI’s and help achieve them for your team.
  • Ensure the team is meetings the budgets and profitability objectives. 
  • Contribute towards managing our rental equipment fleet. 

Skills and Experience:

  • Mechanical qualifications and extensive trade background. 
  • Previous experience in managing a similar role. 
  • Thorough understanding of construction and material handling equipment. 
  • Demonstrated leadership and team management qualities.
  • Well developed customer relationship skills. 
  • Excellent communication, negotiation and presentation skills. 
  • Strategic planning and stakeholder engagement skills. 
  • Competency with using the Microsoft Office suite.
  • A focus on quality and OH&S practices.

Benefits:

  • Attractive remuneration matched to your experience and skills. 
  • Supportive and caring management.
  • Option of a company vehicle/car allowance. 
  • Flexibility to maintain work life balance including an option to have a rostered day off every month.     
  • Options for future performance bonus and career growth. 

To Apply:

Please click the button below to apply via Seek with your attached resume and cover letter or email: Jobs.id@clarkequipment.com

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